Introduction
By default, Canary does not collect or store the content of your personal email messages, whether incoming or outgoing. In order to function properly, Canary Mail for Mac and for iOS accesses your name, email address, credentials (such as OAuth access tokens for email servers which support them), and email content. Modern email apps for Mac such as Airmail, Spark, and Polymail attempt to strike a balance between features, user privacy, and cost – but they lack one critical piece of the puzzle that’s an absolute necessity in 2018 – email encryption. And this is the reason we decided to build Canary. In our view, the best email app for Mac should have. Desktop email client Polymail recently launched a new iOS version of its app, focusing on simple and intuitive ways to get users through massive email lists with the same connected and social-minded aspects of the desktop app. Polymail allows users to manage their Gmail, iCloud, and Outlook, through the iOS app, which now syncs automatically with the Mac app. Canary is an exciting new email client for Mac that offers a full set of powerful features with one key difference - your emails are not stored on a 3rd party server. Every facet of Canary has been designed in accordance with our core philosophy of ensuring complete user privacy and offering reliable & snappy performance. Canary Mail 3.0 Pro is free to try for 30 days. If you’ve already purchased a previous version of the app, you will retain access to those features that you’ve already paid for. You can also choose to unlock the new features after the trial ends via an in-app purchase at a special upgrade price. Version 3.18 Release Notes.
Canary takes your privacy seriously. The regulatory landscape governing privacy is undergoing significant change worldwide, and governments and consumers alike are demanding increased transparency and individual control. The EU’s General Data Protection Regulation (GDPR) is the latest and most profound example of this trend. Canary welcomes the arrival of the GDPR. The success of our company depends on maintaining the trust of our users and other stakeholders in our ability to deliver a secure and quality product. A summary of our GDPR-compliant policies for the benefit of our customers can be found below. You may find a full version of our policy here.
Personal Data We Collect
The information Canary accesses and collects depends on the way you use it. By default, Canary does not collect or store the content of your personal email messages, whether incoming or outgoing.
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In order to function properly, Canary Mail for Mac and for iOS accesses your name, email address, credentials (such as OAuth access tokens for email servers which support them), and email content. All of this information is stored on your device and is never transferred to our servers.
The only scenario in which we will temporarily store this data is if users of Canary Mail for iOS choose to enable Push notifications when they receive email. In that case, Canary will temporarily store your email address, credentials, sender, subject line, and first line of the message on our server. All data is cleared from our server when notifications are disabled on Canary Mail for iOS or when a user switches from using Push notifications to Fetch mode, in which case all data is stored on the device.
How We Use Personal Data
The information we collect is used only to operate and maintain Canary Mail. We do not use cookies or similar technology to show you interest-based advertising, nor do we extract data from the content of your emails for tracking or advertising purposes.
We do use certain data we collect from you for internal purposes such as analyzing how Canary is used, diagnosing service or technical problems, and maintaining security. This includes information such as the marketing channel from which you learned about and downloaded Canary Mail, how often you use it, aggregated usage data, and other performance data.
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Canary’s use of information received from Gmail APIs adheres to Google's Limited Use Requirements.
Reasons We Share Personal Data
As is true of most websites and apps, Canary uses the services of third parties to support its operation and maintenance. These include parties which provide services for usage analytics, hosting and backend infrastructure, infrastructure monitoring, and customer support. Some of these third parties gather only anonymized and aggregated data and are not granted access to personal data such as names, email addresses, and IP addresses. Users who do not wish to make their data available to third-party vendors can disable analytics in the in-app settings or choose not to use their features. We do not have special relationships with any of these service providers. Canary has also entered into Data Processor Agreements with its third-party service providers as necessary in order to ensure that they are under the same GDPR privacy obligations as Canary.
Access and Control of Your Personal Data
Canary provides its users with as much control over their data as possible. Users can connect Canary with a number of third-party services, such as Google Drive and Dropbox for uploading large files, Unsplash for a selection of background images, and Intercom for customer support. These are optional services which we have provided for our users’ convenience. Users can also choose to sync preferences, accounts, signatures, etc. across devices via their personal iCloud account. They can opt-in for this functionality and later opt-out and delete all data stored on iCloud at any time. Canary iOS users can instantly delete information stored to deliver Push notifications by disabling notifications or switching to Fetch.
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Know Your Rights
Under the GDPR, if you are an EU citizen you have the right:
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- to access your personal data
- to be provided with information about how your personal data is processed
- to have your personal data corrected
- to have your personal data erased in certain circumstances
- to object to or restrict how your personal data is processed
- to take any complaints about how we process your data to the Data Protection Authority in your country.
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Contact Us
Your information is controlled by Mailr Tech LLP. You may direct any questions regarding this policy to: info [at] canarymail.io.
Let’s face it – you’re reading this because you aren’t happy with your current mac mail client. And that’s understandable – traditional clients like Apple Mail and Thunderbird don’t offer the productivity-enhancing features you want and need to help you get on top of email, and offer a plain and un-exciting design. Spending several hours a day looking at them just isn’t easy!
In contrast, Mailbox, during its brief existence, really got the design and user experience right, but had a fatal flaw – it used an intermediate server between their desktop app and your email provider, on which it stored gigabytes of data – entire emails, attachments, etc – for each user. This not only created a security risk, it also made their business model unviable, given high server cost and lack of recurring revenue.
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Modern email apps for Mac such as Airmail, Spark, and Polymail attempt to strike a balance between features, user privacy, and cost – but they lack one critical piece of the puzzle that’s an absolute necessity in 2018 – email encryption.
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And this is the reason we decided to build Canary. In our view, the best email app for Mac should have:
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- Seamless encryption, similar to how WhatsApp does it for chat
- Productivity-enhancing features such as read-tracking, snooze, follow-up reminders, smart bulk mail handling, and smart inbox filters
- Natural language search which works on emails, attachments, and contacts
- Minimal server footprint, with zero personal data storage on 3rd party servers
- Universal IMAP support, including Gmail, Yahoo, Office 365, iCloud, FastMail, etc
- A beautiful design and user experience that makes dealing with today’s email volumes as effortless as possible
After a year-long beta period where tens of thousands of testers shared ideas on how to make Canary the best mail client for Mac, we’re very proud of what we’ve achieved and continue to work hard on improving the app even further.
We invite you to try Canary today and if you think you’ve found the best mail app for your Mac, we’d love to hear from you: @CanaryMailApp